Deutsche Telekom Global Carrier Enhances Network Monitoring with BENOCS and Anodot Solution

Bonn, Germany, May 31, 2022 – Leading telecommunications provider Deutsche Telekom Global Carrier has announced the implementation of a superior network monitoring solution.

The new service is the result of the wholesale supplier’s partnership with BENOCS and autonomous business monitoring company Anodot. It has significantly reduced costs and effort by allowing only relevant anomaly alerts to be received. At the same time, unnecessary alert noise has been eliminated.

Carsten Bruns, Vice President Internet & Content Services from Deutsche Telekom Global Carrier said, “Having been a satisfied BENOCS customer for a number of years now, we decided it was time to take the next monitoring step. The integration of Anodot’s anomaly detection technology with BENOCS’ comprehensive Flow Analytics has already saved us valuable time in identifying irregularities and rectifying network issues.”

“Telco service providers must process an immense amount of data from multiple sources to ensure optimal service across their complex network environments. By monitoring granular performance and fault data in real-time and providing automated insights, Anodot enables communications services providers to identify and resolve issues quicker. Alert noise will now be a thing of the past for Deutsche Telekom Global Carrier,” said David Drai, CEO, Anodot.

Stephan Schröder, CEO of BENOCS, added, “We are happy to have our biggest customer, Deutsche Telekom Global Carrier, on board to really put Anodot’s anomaly detection to the test. We look forward to discovering just how much they benefit from its integration into their BENOCS analytics capabilities.”

Anodot’s automated insights combine performance and fault monitoring to give communications service providers an end-to-end view for real-time detection of service-impacting incidents. Anodot autonomously learns the normal behavior of all business metrics and constantly monitors each metric in real-time. Its correlation engine connects anomalies across all data stacks, identifies events and contributing factors, and slashes time to detection and remediation of incidents. Deutsche Telekom Global Carrier is the first customer worldwide to install the joint BENOCS-Anodot solution for AI-powered anomaly detection into its IP-network monitoring system.

About Deutsche Telekom Global Carrier

Deutsche Telekom Global Carrier is the international wholesale division of Deutsche Telekom. We offer a comprehensive portfolio for all the needs of a rapidly transforming telco industry. One that is continually updated to provide fast, innovative solutions for future technologies and challenges. As one of the world’s leading carriers, we are able to satisfy the requirements of Deutsche Telekom Group’s international affiliates and more than 900 external customers worldwide. With more than 25 years of experience in the international wholesale communication market, Deutsche Telekom Global Carrier offers next-generation platforms, extensive networks, a global backbone, 360 degrees of security, tailor-made solutions, worldwide connectivity, and much more. For more information, please visit: globalcarrier.telekom.com or https://www.linkedin.com/showcase/deutsche-telekom-global-carrier/

About Deutsche Telekom: https://www.telekom.com/companyprofile

About Anodot

Anodot is the business monitoring company that eliminates business blind spots by proactively monitoring business metrics, enabling companies to protect revenue and manage cost. Leveraging AI and ML, Anodot’s augmented analytics proactively alert companies to revenue-critical business incidents and automates their remediation in real time. Anodot’s Cloud Cost Management solution helps FinOps teams reduce cloud waste and manage costs in multi-cloud and Kubernetes environments, providing actionable recommendations that can cut up to 40% on annual cloud spend. Anodot is trusted by numerous Fortune 500 companies to help slash time to detection and resolution for revenue-critical issues by as much as 80%.

About BENOCS

BENOCS GmbH – a spin-off of Deutsche Telekom – is a small company with big plans to revolutionize the way network traffic is managed. Their intelligent and fully automated solutions fit networks of any size and provide ISPs as well as CDNs strategic ways of coping with growing network traffic. With BENOCS Analytics, network operators, transit and wholesale carriers, Hosting and CDNs gain end-to-end visibility of their entire traffic flows. More information at www.benocs.com and on LinkedIn.

Anomaly detection done right

Screenshot of an Anodot anomaly alert and next to it a screenshot of the corresponding incident in BENOCS Flow Analytics

Network visibility is our specialty: We can show you things about your internet traffic that you never knew. By utilizing various internet protocols such as IGP, BGP, SNMP, NetFlow and DNS, BENOCS Flow Analytics already helps you and your company – among other things – improve peering negotiations, prospect new customers, improve capacity planning and, of course, improve customer service.

You’ll forgive me the 1980’s infomercial reference, but here it comes:

But wait, there’s more!

Recently we teamed up with AI champs Anodot to give our customers even more insights into their network traffic.

You might be familiar with the following scenario: You sign up for notifications to alert you of important incidents affecting your network.  You set manual thresholds, outside of which the alarm bells start ringing: Here! Something important needs your immediate attention!

So, you quickly check the situation. False alarm.

Soon after, the next alert lands in your inbox: This time it’s worked. Thank goodness for alerts!

Then another alert comes in. And another. More false alarms.

Suddenly you are inundated with alerts, only a small proportion of which are useful. As a result, you generally don’t even bother much with them, deleting them with little more than a brief scan.

Problem solved

Anodot uses artificial intelligence and machine learning to learn normal traffic patterns, detect and correlate anomalies, and create real-time alerts based on deviations from normal network traffic. This approach eliminates the problem of alert “noise”, that is, being spammed by alerts that shouldn’t be alerts in the first place.

Thanks to the integration of Anodot’s autonomous monitoring into BENOCS, one click in your email alert will send you straight to the relevant event in Flow Analytics, where you can study the issue in your network and remediate failures before they impact revenues.

Download the white paper to dive deeper into the combined Anodot and BENOCS anomaly detection solution and get in touch with us if you’d like to know more.